A
Account
A business account, such as a vendor or company that...
Apex
Apex is a strongly typed, object-oriented programming language that...
App Cloud
App Cloud is an extension of Salesforce1, which...
AppExchange
The AppExchange is the world's leading business app marketplace...
B
C
Campaign
A marketing initiative, such as...
Case Success
Case Success offers a better way to monitor and track the lifecycle of each case and...
Chatter
Chatter is an enterprise collaboration platform from Salesforce.
Commerce Cloud
Commerce Cloud is a cloud-based software solution that...
Contact
A standard object that represents an individual person. The contact record contains details like a name, address, email, and phone number. A contact can be attached to an account and opportunity record...
D
Data Loader
A Lightning platform tool used to import and export data from...
Data.com
Data.com is the sales and lead generation component of...
Deploy
The process by which an application or other functionality is moved from...
Desk.com
Desk.com is an online customer service software and...
Dreamforce
Dreamforce is an annual user conference hosted by Salesforce.com...
E
F
Force.com
Force.com is a Platform as a Service (PaaS) product designed to...
G
H
Health Cloud
Health Cloud is a health IT CRM system from Salesforce that...
Heroku
Heroku is a platform as a service (PaaS) that enables developers to...
I
J
Journey Builder
Salesforce Journey Builder is a feature of the company's Marketing Cloud that...
K
L
Lookup Field
A type of field that contains a linkable value to another record.
M
Marketing Cloud
Marketing Cloud is a digital marketing platform that includes integrated solutions for...
N
O
Object
An object allows you to store information in your Salesforce organization...
Ohana
In Hawaiian culture, Ohana represents the idea that families...
P
Pardot
Pardot is B2B Marketing Automation by Salesforce that allows...
Picklist
A selection list of options available for specific fields in a Salesforce object.
Q
Qualido
Qualido's main function is to provide a “Test Management Tool” inside Salesforce...
Quick Start
This quick start is meant to take you through the application lifecycle as quickly as possible...
Quip
Quip is a mobile-first content collaboration platform and...
R
Record
A single instance of a Salesforce object
Related List
A section of a record or other detail page that...
Report
A report returns a set of records that meets...
S
Sales Cloud
Sales Cloud is a cloud-based application designed to...
Salesforce CPQ
CPQ, or Configure, Price, Quote software, is a sales tool for...
Salesforce DX
Salesforce DX provides you with an integrated, end-to-end lifecycle designed for...
Salesforce MVP
Salesforce MVPs help millions of customers thrive by sharing their...
Salesforce1
Salesforce1 is the first CRM platform for...
Service Cloud
Service Cloud is a social customer service application...
Smart Delete
A powerful interface to clean your data with easy configuration.
T
U
V
Visualforce
Visualforce is the component-based user interface framework for...
W
Wave Analytics
Also known as Analytics Cloud, is a business intelligence (BI) platform from...
Web-to-Case
Functionality that lets you gather customer support issues and...
Web-to-Lead
Functionality that lets you gather registration...
Workflow
Workflow lets you automate standard internal procedures and processes to...
Workflow Rule
A workflow rule sets workflow actions into motion when...
X
Y
Z
